Anyone else have issues with the color sensor (ours lights up - but it does not respond when a card it placed in front of it

The sensor light reflects off the card, and back onto its self, that how it reads the different colors. You can try moving the card closer to the sensor but you cant block the sensor. If you want more info, you can contact our customer support at 800-276-6137 9am-6pm (PST) Mon-Fri or jimu.service@ubtrobot.com

My 9 year old niece got this for christmas (we do christmas early) and is missing a ear. is there anyway i can get it replaced?

Hello, Yes, Absolutely! Please email us at jimu.service@ubtrobot.com and we'll send you a replacement ASAP.

My color sensor isn't working. Is there actually a light coming from the front or just the light under the sensor? Please help.

Hello, There should be a small LED light on the color sensor that would emit light on to the color card put in front of it, that light would then reflect the color back into the senor. For optimal performance, place the color card approx 5mm away from the color sensor. If you have any other questions or concerns, please email us at jimu.service@ubtrobot.com

How do you get the Bluetooth to connect? The Bluetooth on the phone is turned on and working, but it can’t locate the unicorn.

Thanks for contacting Jimu Support. We're sorry you're experiencing connection issues but we're here to help! First, make sure you are connecting through the Jimu app and not your device settings. Here are the steps to follow: 1. Download and launch the Jimu app 2. Select which Jimu model you have 3. Select either Controls, Action, or Coding 4. Click on the Bluetooth symbol on the top right Here is a video tutorial for referrence: https://www.youtube.com/watch?v=x12TZTBXGIM/ If you are experiencing further issues, please provide more information so we can better assist you. Email us at Jimu.Service@ubtrobot.com or call us M-F 9am-6PM CST at 800-276-6137

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Manufacturer Minimum Age (MONTHS)	96.0
Is Assembly Required	Yes
Color	Purple
Occasion	Christmas, Back to school, Birthday, Chanukah, Hanukkah
Theme	Robot
Collection Name	MYTHICAL
Animal Theme	unicorn,unicornbot
Play Activity Location	Tabletop
Are Batteries Required	Yes
Number of Batteries	1 Lithium Polymer batteries required. (included)
Additional Features	light
Material Type	Plastic
Item Weight	2.8 Pounds
Number of Pieces	440
Item Dimensions L x W x H	12"L x 10"W x 2.5"H
Unit Count	1.0 Count

UBTECH Myth Series: Unicorn Bot Kit - App Ready Building & Coding Stem Learning Kit, Purple

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